• Best customer service I've ever had with a utility related issue. Great job.

    - Carrie from Premier Luxury Suites, Chicago

  • We are very satisfied with the services that Access One
    provides. We really appreciate it!

    - Connie from People's Home Equity, Inc.

  • It was a pleasure working with Access One. From start to finish, everyone was very
    helpful. The follow-ups were wonderful.

    - Karen from Filmquest Group

  • The installation was done professionally, even after our working hours. We were able to finish the job for that day with the help of your technician.

    - Krystyna from Testing Service Corporation

  • Always pleased with Access One.

    - Sheryl from Mitsui Hightec

  • Your service is superb.

    - Ariel from Dukane/Precast

  • Very good communication and follow-up - much appreciated!

    - Linda from Colliers International

  • Excellent work. Prompt response.

    - Steve from UtilIT

  • The issue was resolved quickly and efficiently.

    - Dearborn Partners

  • Repair tech was very clear as far as resolution and excellent at following up.

    - Greta from Glenview State Bank

  • A's on the report card... Access One is my favorite provider to work with I wish the hosted VoIP was available here in Northern CA.

    - Harold from IT Services

  • The customer service was great.

    - Jonny from Clear Channel

CUSTOMER CARE: 800.804.8333
GENERAL INQUIRIES: 312.441.1000
About

Customer Experience

Donohue Brown Mathewson & Smyth LLC has been an Access One customer since 2010.  We have been extremely satisfied with our overall customer experience.  Our service has been reliable and we appreciate having a responsive representative just a phone call away.  We will continue to use Access One for our telecom needs. 

Jeannine M. Pellettiere
Donohue Brown Mathewson & Smyth LLC

Contact Us





Customer Experience

  • Access One’s strategy is a business value approach to delivering affordable world class technology solutions to small and medium businesses.
  • All things IT are moving to the Cloud with predictable monthly recurring costs. Transitioning to these services requires a deep understanding of carrier connectivity, telephony, and network infrastructure to get it right.
  • Access One is the network connectivity and management overlay that transforms technology into business value by reducing risk, enhancing support, and increasing productivity.

Access One has world class consulting and engineering talent in Managed IT services, Cloud services, and Network services, paired with outstanding customer service. Nothing is more important to us than a balanced approach of integrity that allows our customers to partially or completely move to our service offerings. As a company, we have differentiating elements from our competition. 

  • Managed IT, Hosted PBX, and Telecomm NOC
  • Consultative and Trust Building Engagements
  • Ownership of Core Telecomm and Hosted PBX Infrastructure
  • Services Reference Architecture