• Best customer service I've ever had with a utility related issue. Great job.

    - Carrie from Premier Luxury Suites, Chicago

  • We are very satisfied with the services that Access One
    provides. We really appreciate it!

    - Connie from People's Home Equity, Inc.

  • It was a pleasure working with Access One. From start to finish, everyone was very
    helpful. The follow-ups were wonderful.

    - Karen from Filmquest Group

  • The installation was done professionally, even after our working hours. We were able to finish the job for that day with the help of your technician.

    - Krystyna from Testing Service Corporation

  • Always pleased with Access One.

    - Sheryl from Mitsui Hightec

  • Your service is superb.

    - Ariel from Dukane/Precast

  • Very good communication and follow-up - much appreciated!

    - Linda from Colliers International

  • Excellent work. Prompt response.

    - Steve from UtilIT

  • The issue was resolved quickly and efficiently.

    - Dearborn Partners

  • Repair tech was very clear as far as resolution and excellent at following up.

    - Greta from Glenview State Bank

  • A's on the report card... Access One is my favorite provider to work with I wish the hosted VoIP was available here in Northern CA.

    - Harold from IT Services

  • The customer service was great.

    - Jonny from Clear Channel

CUSTOMER CARE: 800.804.8333

Our Network

“In my recent experience, Access One has great customer service. The Vice President of Operations as well as my assigned Account Manager came by in person to make sure our needs were met. We also had some questions about our invoice, and our Account Manager did a great job of explaining our bill."

Sridhar Pallapotu, Chief Technology Officer
Eagle Insurance Agency

Contact Us

Our Network

Access One has a robust network designed to enhance the use of your data and voice bandwidth. This cutting-edge network utilizes first-rate technology to provide a complete end-to-end business solution for both traditional TDM services as well as VoIP and multimedia applications.

Our scalable, high-capacity infrastructure coupled with our continued network investment enables us to expand our product portfolio, remain competitively priced, and create highly effective solutions tailored to your business.

Network Benefits

Performance: Fully scalable, flexible architecture enables seamless technology upgrades, ensuring the highest capacity and greater application throughput for your business.

Reliability: By utilizing the most feature-rich, carrier grade equipment available today, our network is fully redundant, self-healing, and allows numerous administrative features and performance monitoring.

Peering: Our network is strategically placed in a state-of-the-art carrier hotel known for its dense IP infrastructure and numerous Tier 1 carriers. Partnering allows us to offer a fully diverse and self-healing network that minimizes overhead and optimizes communications efficiency.

Support: In addition to 24/7 network monitoring and support, you will receive our industry leading customer service.

Coverage: A vast network footprint that extends throughout Chicagoland's LATA 358 and nationwide with Network interconnections allows us to provide advanced solutions for your business needs regardless of your physical location.