Brian Barkley, Mark Jozwiak, and Lance Honea had an idea. They wanted
to take their knowledge and experience in telecommunications and combine
it with their passion for customer service to create the premier business
telecommunications company in the industry.
So, in 1993 starting as a small master agency in Chicago, IL, Access One was
born.
With hard work, dedication, loyalty, support of family and
friends, and a fun, yet challenging work environment, Access
One and their customer-driven service strategy, began to grow.
In 1997, Access One became a carrier. Now, more than 10 years
later and in an era marked by telecommunications upheaval
and instability, Access One has remained the pillar of stability
and consistency for its business customers and agents.
The strong foundation built over a decade ago continues to
pay off for Access One and for our customers. With thousands
of satisfied voice and data customers across the United States,
Access One has been recognized as a “Complaint Free”
telecommunications provider by the Better Business Bureau.
Access One's success is in direct proportion to its outstanding business values and standards. The entire staff at Access One is committed to building long-term relationships and trust. You have personalized contacts at your fingertips to assist with any customer service issue for the life of your account. Your call will always be answered by a member of our service management team. In addition, Access One has an emergency customer maintenance team on call 24 hours a day to be there when you need us most. Employees of Access One are committed to serving our customers. It's part of who we are.
In addition, early on Access One recognized your need to
have one, easy-to-read and understand invoice. We built our
billing platform around your needs by supplying a single,
easy-to-read invoice for multiple services and underlying
carriers, complete with extensive management reports and call
detail. This is not a special service, it's simply how we
do business.
Another unique part of Access One is what has not changed
-- the qualities and standards the company was founded on
in 1993. Not only is Access One the solution for your telecommunications
needs, but we are the organization that believes in the principles
we were founded on, and we continue to execute our business
values and standards to benefit you and our business partners
every day.
