Access One, Inc. CPNI Policy

1. Customer Proprietary Network Information ("CPNI"). Pursuant to federal law, CPNI is (A) information that relates to the quantity, technical configuration, type, destination, location, and amount of use of a telecommunications service subscribed to by Customer, and that is made available to Access One, Inc. by Customer solely by virtue of the carrier-customer relationship; and (B) information contained in the bills pertaining to telephone service received by Customer.

2. Access One, Inc. will not use, disclose, or permit access to your CPNI except in its provision of communications services to Customer; for services necessary to, or used in, the provision of such communications service; to initiate, render, bill and collect for communications services; to protect the rights or property of Access One, Inc., or to protect users or other carriers or service providers from fraudulent or illegal use of, or subscription to, such services; for marketing (but only with Customer's permission to the extent required by law); as required by law; or as expressly authorized by Customer.

3. The Federal Communications Commission (FCC) has also adopted additional rules in 47 C.F.R § 64.2010, designed for residential customers, that would restrict the ability of our representatives to disclose certain information to or permit certain changes to accounts by inbound callers or visitors to our offices, and that would regulate our ability to provide customers with account access over online portals. However, the FCC permits business customers and their telephone service providers to agree to more flexible customer authentication methods that are better suited for an efficient business relationship. Customer hereby agrees that its dedicated account representative assigned by Access One, Inc. and Access One, Inc.'s customer support personnel who are responsible for commercial accounts may disclose your CPNI or make changes to your account at the request of persons that they reasonably believe to be your authorized representatives, that Access One, Inc. may provide online access to your CPNI in any commercially reasonable manner, and that the requirements of Section 64.2010 of the FCC's rules shall not apply to your account. Customer may at any time contact your dedicated account representative to request access to your CPNI.