IT Support & Consulting

For growing businesses, managing the office’s IT needs can be a critical challenge. Access One IT support prevents IT issues from burdening your operations by ensuring that your infrastructure remains stable and effective as your company expands and your IT needs evolve. By providing a local, seasoned team of IT specialists, your organization benefits from personalized world class service and thorough expertise of the entire spectrum of information technology.

Whether you need supplemental support for your IT staff or help setting up a new network, Access One can customize a plan that works for you. The benefits of our IT support services are simple: less downtime, less frustration, and more productivity – all at a price that’s tailored to your budgetary requirements.

Benefits

• With our proactive approach to IT support, customers experience significantly reduced system downtime
• By providing a stable infrastructure, we help you increase employee productivity
• Our State-of-the-Art disaster recovery solutions mean peace of mind for our clients
• We ensure network and device security
• You can customize your service with our flexible pricing plans
• Our IT support helps you achieve business and expansion continuity

Features

• 24/7 remote technical support with onsite escalation (SLA's are available)
• Proactive network monitoring & management
• Network infrastructure (LAN/WAN) maintenance and management
• Server maintenance and management
• Desktop maintenance and management
• Automated system updates & patch management
• Email hosting
• Network-wide antivirus/firewall protection
• Onsite & offsite data backup
• Office move management and execution

Options

• Vendor management and CIO services
• Business continuity/disaster recovery strategic planning
• Data center availability
• VoIP phone system support
• Service block available at preferred rates
• Priority service agreement

Access One believes the future of business telecommunications is in customizing a service just for you. To learn more about our IT Support, contact us today at (877) 441-8333.

Access the service you deserve. Access the solutions you need to grow. Access One.