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June 17, 2008
Access One announces significant addition to Sales force

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Customer Care

Access One Customer News and Notices

Access One was founded on the ideal of providing superior customer service. That ideal is embedded in everything we do. From the service provided by our dedicated and skilled engineers, service representatives and technicians, to the leadership and examples shown by our company owners/founders, everyone at Access One is intent on making sure you are a satisfied customer. To demonstrate our commitment to this ideal, we offer a Customer Service Satisfaction Guarantee and a Rate Match Guarantee. We've been offering these guarantees since we began back in 1993. We want you to have the piece of mind knowing you will always receive competitive rates and outstanding service.

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Customer Support Tools
Call or email us for immediate assistance:
800.804.8333
service@accessoneinc.com

Feature Package Descriptions

Access One Direct

Routing Options

Access One Router Service for Dedicated Internet

Access One Routing Options

Ohio Customers

Ohio Service Rates and Charges

 

Billing and Invoice Tools
Click here to review our Frequently Asked Billing Questions. 

Do you have questions regarding your Access One contract, term length, renewal period, or termination fees? Email: recovery@accessoneinc.com

Do you have questions about your invoice or payments, a balance inquiry, or a billing dispute? Email: billing@accessoneinc.com

Would you like to know when your order will be installed?
Email: salessupport@accessoneinc.com

Glossary of Terms

 

Rate Guarantee

Customer Satisfaction