• Best customer service I've ever had with a utility related issue. Great job.

    - Carrie from Premier Luxury Suites, Chicago

  • We are very satisfied with the services that Access One
    provides. We really appreciate it!

    - Connie from People's Home Equity, Inc.

  • It was a pleasure working with Access One. From start to finish, everyone was very
    helpful. The follow-ups were wonderful.

    - Karen from Filmquest Group

  • The installation was done professionally, even after our working hours. We were able to finish the job for that day with the help of your technician.

    - Krystyna from Testing Service Corporation

  • Always pleased with Access One.

    - Sheryl from Mitsui Hightec

  • Your service is superb.

    - Ariel from Dukane/Precast

  • Very good communication and follow-up - much appreciated!

    - Linda from Colliers International

  • Excellent work. Prompt response.

    - Steve from UtilIT

  • The issue was resolved quickly and efficiently.

    - Dearborn Partners

  • Repair tech was very clear as far as resolution and excellent at following up.

    - Greta from Glenview State Bank

  • A's on the report card... Access One is my favorite provider to work with I wish the hosted VoIP was available here in Northern CA.

    - Harold from IT Services

  • The customer service was great.

    - Jonny from Clear Channel

CUSTOMER CARE: 800.804.8333
GENERAL INQUIRIES: 312.441.1000
A1 Headerimage Features

Hosted PBX Features

“In my recent experience, Access One has great customer service. The Vice President of Operations as well as my assigned Account Manager came by in person to make sure our needs were met. We also had some questions about our invoice, and our Account Manager did a great job of explaining our bill."

Sridhar Pallapotu, Chief Technology Officer
Eagle Insurance Agency

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Features

Hosted PBX includes a wealth of features and capabilities to make your business more productive.

  • Web portal enables users to manage calls, faxes, and voicemails; administrators have powerful features to configure business-level features

  • Desktop and mobile client/app enable instant messaging and “presence” capabilities (if they are available or not) with your work group or entire company

  • Outlook integration, click-to-dial, and voicemail-to-email integrates Hosted Voice into how you work every day

  • Call Manager allows users to easily personalize the service to meet their individual needs – features like find-me/follow-me and simultaneous ring (with your mobile device)

  • Auto Attendant is highly flexible and works in tandem with music-on-hold to play music or messages

  • Call logs provide a detailed record of your business’s usage; also deploy account codes to track at a greater depth

  • Optional features include contact center capabilities, call recording, and audio conferencing

Detailed Features List

HPBX Features