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IT and Telecom Tell-All

News and Views from Access One

Learn what’s happening in the industry and what it means for your business.

July 27, 2017
The first major public cloud platform became available in 2006, heralding the first wave of cloud adoption. And according to a 2015 survey by Forrester, we are now in the midst of a second wave. This time, after being somewhat tentative in giving up legacy technologies, the finance industry is...
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July 19, 2017
Customer service is one of the most important aspects of your business; your customers need to know that when they contact your company, they can expect to receive reliable service every time. As it turns out, customer service is more than just training quality representatives who will be sure to...
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July 12, 2017
As technology and the Internet continue to grow exponentially, unscrupulous individuals continue to create new security threats for organizational privacy, confidentiality, and data integrity. Because almost all network-based services and applications pose some level of security risk, personal and...
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June 28, 2017
Technology is always changing, but the folks who manage your internal IT may not always go along for the ride. We often hold on to the methods that we’re used to: it’s familiar, comfortable, and generally has a proven track record. The latest and greatest technologies, on the other hand, tend to be...
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June 14, 2017
The Internet has come a long way since its first inception. Due to these advances, the web pages and Internet features have become much heavier than in the past. One web page can have any number of things going on in the background, and a slow Internet connection can wreak havoc on your...
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June 07, 2017
Back in 2015, CNN estimated that up to one million new malware threats were released every day. For example, the WannaCry ransomware attack happened recently. This malware warned users their files would be deleted if they didn’t pay up within a certain timeframe. The WannaCry attack has been one of...
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May 31, 2017
Could your business be hit with a malware attack? The answer, unfortunately, is yes. Whether you're relatively large or small, and no matter the precautions you take, your company likely has some vulnerabilities that could be exploited with malware. A recent article in Health Data Management...
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May 17, 2017
Managed IT services have gained popularity in many industries. Outsourcing IT may be something healthcare professionals are hesitant to try due to the sensitive nature of their data; however, healthcare is one of the industries that stands to benefit most from this. Below are several aspects of...
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May 17, 2017
Private Branch Exchange (PBX) used to be an expensive and ongoing investment that required continual maintenance and training to keep it running smoothly. But now we can harness the power of the Internet to provide a cloud-based Hosted PBX. In this way, the customer is not responsible for all of...
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April 26, 2017
According to CIO and a 2016 study from CompTIA, an increasing number of small and medium size businesses are collaborating with managed service providers to handle some or all of their IT services. There are several reasons for the increased reliance on MSPs, such as cost savings to enhanced...
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