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Access One is proud to announce Nicki Watson has been promoted to our first-ever Chief Client Officer (CCO) as she continues to help our clients thrive. Nicki has been a progressive and innovative leader for the past 16 years at Access One.
“As a top managed services provider powering top SMB’s, we are committed to not only making sure the technology works, but that we deliver an exceptional client experience,” said Brian Barkley, Access One, CEO.
As a veteran employee, Watson has consistently shown her commitment to supporting Access One’s corporate mission of providing the #1 customer experience by offering customized technology solutions and unmatched personalized care. In her new role, Watson will lead Access One’s organic growth initiatives with the company’s existing clients. Watson will be charged with enhancing the client experience, as well as bringing the voice of the client forward, ensuring our entire organization has 360-degree insights into the direct impact of our client’s experience and their ever-evolving needs.
“I’m looking forward to leveraging my 16 years of client facing experience at Access One to ensure the client voice is heard and we continue delivering the first-class client experience we’re known for. Most importantly, I seek to help our clients succeed in maturing, transforming, and optimizing their business technology,” commented Nicki.
The executive leadership role merges together business development, client engagement, solutions, and marketing into a single, outward-looking, future-focused function, strengthening Access One’s position as a client-centric, industry-leading business with the experience and expertise to help clients address their issues and deliver on their business technology goals.
“We are thrilled to see Nicki continue her stellar career trajectory with Access One and look forward to the future success we believe she will bring to the organization,” said Mark Jozwiak, Access One, Founder & Chairman.
Access One’s clients can continue to expect the exceptional level of support they’ve been accustomed to for over 28 years.