Switching to Managed Services? Here’s What to Expect From a Managed Service Provider

October 18, 2019

It’s a fact of modern business: technology is complicated and evolves rapidly. Whether businesses have an internal IT team or not, more and more are discovering the benefit of having the support of dedicated, outsourced professionals with the skills (and time!) to manage the aspects of IT that simply can’t be handled internally. 

There’s a common misconception, though, that using a managed service provider means you completely lose control of your IT, and that’s far from the truth. Managed IT services can be used in whatever way is the best fit for your business. If you’re considering a transition to managed IT, there are a few things you should know. Here are four major benefits to expect from a managed service provider:

  1. Managed IT services can be used to take over menial tasks. If you already have an established IT team, using a managed service provider allows your staff to refocus their attention on more strategic projects and goals. When a managed service provider handles bug fixes, updates, and day-to-day support, you’ll be able to allocate your resources more effectively. Your employees will feel more fulfilled and you’ll stop worrying about minor IT hiccups.
  2. A good managed service provider will work with your budget. When you partner with the right managed service provider, they’ll strategize with you to determine the scope of services that is the right fit for your needs and your spending goals. You won’t pay for any services you don’t need, and the services you do receive will add tremendous value to your day-to-day operations. 
  3. Security will improve thanks to 24/7 monitoring. Do you have a dedicated staff person to monitor your network all day, every day? If you do, at what cost? With managed IT, you’ll benefit from the security of hands-free 24/7 monitoring and immediate threat response, so even when your office doors are closed, your network is being watched. 
  4. The risks of workforce mobility are minimized. As businesses incorporate "bring your own device" (BYOD) policies, company data is being accessed from a growing number of mobile devices. A good managed IT provider will help create stronger security protocols for your BYOD policy, and you’ll have the assurance of secure access to your network from multiple devices. Managed IT services also include proactive network monitoring to identify issues before they arise, saving you time and stress in the long run.

Outsourcing IT is growing in popularity for a reason. When you know what to expect from a managed service provider, it’s easy to make the transition to outsourced services. Stop worrying about IT problems and start focusing on core goals.

At Access One, our mission is to be a trusted advisor to our clients, providing world-class technology solutions that drive your success. If you’re looking for expert support and are ready to outsource IT services, we’re the resource you need to get started. Explore what outsourced IT can do for you today, and contact us at Access One to free yourself from IT woes.

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