Binny's Beverage Depot

One of Chicago's fastest growing companies turns to Access One

Binny's Beverage Depot has been supplying fine wines, spirits, beer, cigars and gourmet gifts since 1947. With 28 Chicagoland superstores and a strong online retail presence, Binny's serves over 16,000,000 customers annually. Crain's named Binny's one of the 50 fastest growing companies in Chicago.

The Situation

While its innovative business model was fueling Binny’s Beverage Depot’s rise to becoming one of the fastest growing businesses in the Chicagoland area, the increasing volume of information that resulted was putting problematic stress on Binny’s IT infrastructure. There was no question that Binny’s needed to re-assess its telecom foundation and ensure that the solution in place was scalable and capable – the alternative was to risk poor customer experience and potential data loss. Unfortunately, Binny’s was unable to get the help they needed from their incumbent telecom provider. After far too many service issues coupled with non-responsive customer support, Binny’s began the search for a reliable service provider that would work with them to engineer a long-term solution to their “growing pains.” 

The Solution

Binny’s worked with engineers at Access One to design a solution that:

  1. Provides ample bandwidth and voice services to each of Binny’s 28 locations,
  2. Ensures stability and reliability, backed by Access One’s industry-class support and account management teams, and
  3. Utilizes an offsite data center, greatly reducing overhead investment and easily accommodating future growth.

The Results

“We have been an Access One customer since 2006, and in that time we have added several locations throughout the Chicagoland area. We receive high-level service from the Tech Support, Sales and Account Management teams, as well as the Engineering staff which is not readily available from all providers and is truly appreciated.” 

Konstantine Stamatis
IT Consultant
Binny’s Beverage Depot

Access One is a business technology services and communications provider, dedicated to world-class technologies and an award-winning client experience. Founded in 1993, Access One strives to provide businesses with seamless technology services that scale and evolve along with their business. Custom-tailored solutions can be delivered modularly, or as a complete, end-to-end service, providing an unrivaled level of accountability for clients' communications, managed IT and cloud-based services. Access One's services give businesses back their time and increase productivity. Access One's clients' success is their success. For more information, please visit http://www.accessoneinc.com or call (800)804.8333.

Industry's:
  • Wine and Spirits
Current Services:
  • Dedicated Internet Access
  • Ethernet
  • PRI local dedicated voice circuits
  • Hosted PBX
Customer Since:
2006
Location:
Chicago, IL
Access One Inc