• Best customer service I've ever had with a utility related issue. Great job.

    - Carrie from Premier Luxury Suites, Chicago

  • We are very satisfied with the services that Access One
    provides. We really appreciate it!

    - Connie from People's Home Equity, Inc.

  • It was a pleasure working with Access One. From start to finish, everyone was very
    helpful. The follow-ups were wonderful.

    - Karen from Filmquest Group

  • The installation was done professionally, even after our working hours. We were able to finish the job for that day with the help of your technician.

    - Krystyna from Testing Service Corporation

  • Always pleased with Access One.

    - Sheryl from Mitsui Hightec

  • Your service is superb.

    - Ariel from Dukane/Precast

  • Very good communication and follow-up - much appreciated!

    - Linda from Colliers International

  • Excellent work. Prompt response.

    - Steve from UtilIT

  • The issue was resolved quickly and efficiently.

    - Dearborn Partners

  • Repair tech was very clear as far as resolution and excellent at following up.

    - Greta from Glenview State Bank

  • A's on the report card... Access One is my favorite provider to work with I wish the hosted VoIP was available here in Northern CA.

    - Harold from IT Services

  • The customer service was great.

    - Jonny from Clear Channel

CUSTOMER CARE: 800.804.8333
GENERAL INQUIRIES: 312.441.1000
About

About Us

“In my recent experience, Access One has great customer service. The Vice President of Operations as well as my assigned Account Manager came by in person to make sure our needs were met. We also had some questions about our invoice, and our Account Manager did a great job of explaining our bill."

Sridhar Pallapotu, Chief Technology Officer
Eagle Insurance Agency

Contact Us





About Access One

Proudly headquartered in Chicago, Access One is a privately-held company that has been owned and operated by the same people since opening in 1993. While the world of voice, data and managed IT has evolved dramatically since then, our mission to provide the number one customer experience in the industry has remained intact – and we are proud to maintain an A+ rating from the Better Business Bureau. 

Known for both our unparalleled customer service and cutting-edge network, we provide growing businesses with a complete end-to-end communication solution for traditional and multimedia applications. From high-speed data and Internet to voice and integrated communications, colocation at secure data centers and managed IT support, we offer a complete portfolio of feature-rich products – each tailored to meet a specific business need. 

Access One, Inc. is a BBB Accredited Telephone Company in Chicago, IL