About Us

Access One Has a Story to Tell

Team

Meet the Leaders Dedicated to Providing Exceptional Service and Quality Products
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Careers

Grow Your Career in a Collaborative and Challenging Work Environment
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Events

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Our Network

Learn How You Benefit from Our World-Class Voice and Data Network
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Awards & Recognition

Check Out Our Awards for Outstanding Customer Service and Marketplace Ethics
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Testimonials

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Who We Are and What We Do

Access One is a leading technology services and communications provider with a focus on translating a complex technology landscape into effective solutions and successful outcomes for businesses. We achieve our success through a modular business technology framework that leverages its telecom network, cutting-edge hosted phone systems (UCaaS), managed IT and cloud-based services.

Known for both our unparalleled customer service and cutting-edge network, we provide growing businesses with a complete end-to-end communication solution for traditional and multimedia applications. From high-speed data and Internet to voice and integrated communications, colocation at secure data centers and managed IT support, we offer a complete portfolio of feature-rich products — each tailored to meet a specific business need.

The components of our services can be combined into an end-to-end managed technology solution, or purchased independently for a seamless integration with your existing technology suite. Whichever option you select, Access One provides its services in a consultative, hands-on and client-focused manner. 

Our Mission: A-1 Service

Access One began operations 25 years ago, with a mission to provide the best client experience in technology services. Our goal, simply stated, is to be a trusted advisor to our clients, providing the world-class technology solutions that drive successful businesses.

Our solutions are delivered by a team of knowledgeable professionals who are committed to providing an unrivaled level of client service. We believe there is no substitute for client care, and are proud to be a five-time winner of the Stevie® Award for front-line customer service and a winner of the Better Business Bureau’s Torch Award for Marketplace Ethics, while maintaining a Net Promoter Score in the top five percent of our industry.

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Our Vision

Our vision is to provide seamless technology solutions for our clients, so they can focus on what drives their business. We achieve our vision by:

  • Delivering an exceptional implementation experience, backed by the tailored support our clients value
  • Offering customized technology solutions based on each client’s individual needs
  • Continuously adding the newest and most reliable business technology products and services to our portfolio

Our Values

As a trusted advisor to our clients and agents, we always put the client experience first — because our clients’ success is our success. We deliver customized technology solutions with:

  • Respect
  • Reliability
  • Honesty
  • Fairness
  • Promptness
  • Quality
Access One Inc