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IT and Telecom Tell-All

News and Views from Access One

Learn what’s happening in the industry and what it means for your business.

October 18, 2019

Switching to Managed Services? Here’s What to Expect From a Managed Service Provider

It’s a fact of modern business: technology is complicated and evolves rapidly. Whether businesses have an internal IT team or not, more and more are discovering the benefit of having the support of dedicated, outsourced professionals with the skills (and time!) to manage the aspects of IT that simply can’t be handled internally.

October 15, 2019

For an Overwhelmed IT Team, Hiring a Managed IT Provider Is the Answer

Managing information technology is no small feat, even for businesses with a dedicated IT staff. Day-to-day tasks such as patches, updates, and hooking up printers can take up valuable time that could be better allocated toward higher-level projects. On top of that, a fully-staffed IT department with all the knowledge, experience, and specialization required to keep up with shifting technologies can be expensive. According to a survey conducted by Computer Economics, 48% of CIOs believe their IT operational budgets are inadequate.

July 22, 2019

Key Benefits to Using an Outsourced IT Security Services Provider

Small and mid-size businesses (SMBs) may wonder just how much time and money they need to invest in business continuity and disaster recovery. Especially when headlines so often focus on the breaches affecting large enterprises. In fact, malicious attacks are often conducted against smaller businesses because hackers see them as low-hanging fruit or as a gateway to the bigger enterprises those businesses work alongside. For many SMBs, outsourcing to an IT security services provider can help address these concerns.

July 08, 2019

Eight Benefits of Outsourcing Your IT Help Desk

If your IT help desk is like that of a lot of enterprises, it probably started out serving a very specific purpose, such as supporting a particular technology. Over time, growing technical needs and additional hires to support them led to a sprawling IT help desk that may no longer be effective at supporting end users.

June 12, 2019

The Why and How of Implementing Security Frameworks for Your Business

Establishing information security policies in your organization should be your number one priority for a few reasons. As certain industries get more regulated, businesses must be prepared to meet compliance and regulatory demands and demonstrate that they have written policies in place that will keep their businesses protected. Failing to do so – and leaving security behind – can easily translate into bigger problems in the future.

May 31, 2019

The Pros and Cons of an Outsourced Help Desk May Surprise You

Outsourcing has gathered a few negative connotations over the years, usually because of its close connection to “downsizing” and people who lose their jobs. Outsourcing isn't all about job loss, though; it's also a great way to get something done that you weren't currently doing. An outsourced help desk is an excellent example of this notion, but even as it offers benefits, it also offers potential problems.

April 19, 2019

Six Benefits of Outsourcing to a Managed Cloud Services Provider

As the impact of cloud computing expands throughout business organizations, many find it sensible to outsource portions of their IT to a managed cloud services provider. Outsourcing involves moving management of cloud solutions and technical support to a provider as a pathway to enhanced business operations.

April 17, 2019

Six Tips for Choosing a Managed Cloud Services Provider

Once you’ve decided that it makes sense to outsource an area of IT, the next challenge is to choose the right managed cloud services provider. The expertise and offerings of these providers vary widely, with some only supporting a proprietary infrastructure. Others have claimed this expertise to...