• Best customer service I've ever had with a utility related issue. Great job.

    - Carrie from Premier Luxury Suites, Chicago

  • We are very satisfied with the services that Access One
    provides. We really appreciate it!

    - Connie from People's Home Equity, Inc.

  • It was a pleasure working with Access One. From start to finish, everyone was very
    helpful. The follow-ups were wonderful.

    - Karen from Filmquest Group

  • The installation was done professionally, even after our working hours. We were able to finish the job for that day with the help of your technician.

    - Krystyna from Testing Service Corporation

  • Always pleased with Access One.

    - Sheryl from Mitsui Hightec

  • Your service is superb.

    - Ariel from Dukane/Precast

  • Very good communication and follow-up - much appreciated!

    - Linda from Colliers International

  • Excellent work. Prompt response.

    - Steve from UtilIT

  • The issue was resolved quickly and efficiently.

    - Dearborn Partners

  • Repair tech was very clear as far as resolution and excellent at following up.

    - Greta from Glenview State Bank

  • A's on the report card... Access One is my favorite provider to work with I wish the hosted VoIP was available here in Northern CA.

    - Harold from IT Services

  • The customer service was great.

    - Jonny from Clear Channel

CUSTOMER CARE: 800.804.8333
Istock 000026111607Medium

Contact Us

“Thank you very much for all your help in making the switch to Access One.  The entire process was extremely smooth and outweighs my company’s installation experience with our previous provider. I sincerely appreciate how easy the coordination of our service and physical location move was given the strict time constraints both companies were under.

Michael Nortman, Principal
Crossroads Development Partners, LLC

Contact Us

Corporate Headquarters

820 W. Jackson Blvd., 6th Floor
Chicago, IL 60607

Customer Service

Fax: 312.441.1010

General Billing


Payment Remittance Address

P.O. Box 74008744
Chicago, IL 60674-8744

Agent and Wholesale Services Contact


Career Inquiries

Click to view job openings

After Hours Emergencies


* Network Status *

Click Here to view Network Status.

For more information about Access One, please fill out the contact form to the left and we will contact you shortly or call 312.441.1000