About Us
Access One Has a Story to Tell
Who We Are and What We Do
Access One is a leading technology services and communications provider with a focus on translating a complex technology landscape into effective solutions and successful outcomes for businesses. We achieve our success through a modular business technology framework that leverages its telecom network, cutting-edge hosted phone systems (UCaaS), managed IT and cloud-based services.
Known for both our unparalleled customer service and cutting-edge network, we provide growing businesses with a complete end-to-end communication solution for traditional and multimedia applications. From high-speed data and Internet to voice and integrated communications, colocation at secure data centers and managed IT support, we offer a complete portfolio of feature-rich products — each tailored to meet a specific business need.
The components of our services can be combined into an end-to-end managed technology solution, or purchased independently for a seamless integration with your existing technology suite. Whichever option you select, Access One provides its services in a consultative, hands-on and client-focused manner.
Our Mission: A-1 Service
Access One began operations 26 years ago, with a mission to provide the best client experience in technology services. Our goal, simply stated, is to be a trusted advisor to our clients, providing the world-class technology solutions that drive successful businesses.
Our solutions are delivered by a team of knowledgeable professionals who are committed to providing an unrivaled level of client service. We believe there is no substitute for client care, and are proud to be a seven-time winner of the Stevie® Award for front-line customer service and a winner of the Better Business Bureau’s Torch Award for Marketplace Ethics, while maintaining a Net Promoter Score in the top five percent of our industry.
Our Vision
Our vision is to provide seamless technology solutions for our clients, so they can focus on what drives their business. We achieve our vision by:
- Delivering an exceptional implementation experience, backed by the tailored support our clients value
- Offering customized technology solutions based on each client’s individual needs
- Continuously adding the newest and most reliable business technology products and services to our portfolio
Our Values
As a trusted advisor to our clients and agents, we always put the client experience first — because our clients’ success is our success. We deliver customized technology solutions with:
- Respect
- Reliability
- Honesty
- Fairness
- Promptness
- Quality
