5 Reasons to Consider Switching to Hosted Voice

February 22, 2017

Modern Voice over IP (VoIP) solutions that are hosted entirely in the cloud offer all of the functionality you need, along with productivity-enhancing features, all made possible utilizing a cloud platform. Best of all, it comes with a price savings of up to 80 percent of your current bill. In today’s competitive marketplace, more businesses are running lean on a bootstrapping budget. In order to put their resources to better use, like growth and scale, they are looking to exploit any advantage they can. Perhaps this is one reason more decision makers are dumping their expensive business phone plan and turning to Hosted Voice. If you aren’t quite sure if Hosted VoIP is right for your organization, here are the top five reasons to consider making the switch.

1. Minimal IT Support Required

Having an in-house IT team isn’t always practical. Unlike an onsite PBX system, a VOIP requires no specialized technology skill set to learn, implement, use, and maintain. At most, the administrator might need assistance to migrate over, and typically this can be handled with ease with managed services.

2. Improved Business Continuity

Let’s face it: life happens. Whether you are experiencing a natural disaster like a flood or severe weather, or you lose power for myriad other reasons, being able to continue business as usual is extremely valuable. Downtime is expensive, but with hosted voice, all of your data is secure and backed up in the cloud so you can continue working from wherever you are located. Even if you were forced to evacuate your brick and mortar location, your customers could still reach you.

3. Improved Flexibility for Scale

Like you, all businesses have intermediate and long-term goals that include growth and scale. Whether you are adding five or five hundred employees, hosted voice grows with you. If you have seasonal shifts in production or resources become stretched, it is just as simple to scale back as you are never obligated to a static contract.

4. Impressive Features and Functionality

You can’t help but be impressed by all of the advanced features available with hosted VoIP. Even more impressive is the ability to pick and choose the features that are right for your business. Here are a few features you can look forward to:

  • HD technology - enjoy making clear and crisp business calls, no matter where you are located.
  • Forward your voicemail to your email inbox.
  • Make calls from your business number, wherever you are, whenever you need to, and on any device you use.
  • Integrate with MS Outlook, Calendars, as well as many otherCRMs.

5. Meetings With Video On

There is nothing like in-person collaboration. However, with today’s mobile and flexible workplace, having your entire team together in one place is increasingly difficult. Video conferencing offers the next best thing to face-to-face communication. Because it is VoIP, you can feel confident knowing you will experiencing the highest-quality most reliable connections possible. With hosted Voice over IP, you can bring your people together quickly. It is the perfect solution for the increasingly mobile modern workspace.  VoIP also offers the flexibility for scaling and many features that small to medium sized businesses can use to be more productive, agile, and competitive. The decision to migrate to a cloud-based phone system requires some consideration, but it comes with a slew of benefits for any business. By making the switch, you’ll see long-term savings, future-proof technology, low maintenance, improved employee collaboration and engagement, increased mobility, decreased risk of downtime, and improved security.

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