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Whether it’s in line at the local coffee shop or on the phone with a conglomerate cable company, everyone experiences poor customer service from time to time. And while it’s frustrating from a consumer standpoint, it can be even more aggravating for executives in the enterprises providing less-than-stellar service. Fortunately, there’s a modern solution that can increase your company’s productivity while also empowering your team to provide incredible customer care. Unified communications as a service (UCaaS) helps businesses in any industry deliver improved customer support without any headaches or hassles. If you’re not familiar with UCaaS and how it can help your company’s customer service, here’s a quick look at four of the top ways.

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