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Outdated technology is problematic in a sense that goes beyond the annoyance of a poorly-timed crash – and because of the planned obsolescence phenomenon, it’s prevalent for business owners across industries and regardless of budgets.
When the competition upgrades, you need to act fast to make sure you aren’t left in the dust. The minute your system is no longer relevant and viable, you open yourself up to lost business. An inefficient, expensive, irrelevant system is not the foundation to a strong sense of loyalty among your customer base. In fact, it’s the exact opposite.
You don’t want to wait until the last minute to make these changes, either. Late adopters of new technologies consistently miss out on the rewards that come from taking a risk and implementing a new system that shakes up the status quo.
We previously talked about this subject, writing that major providers have begun to phase out copper wire services – historically the workhorses of the telecommunications industry. Companies like AT&T and Verizon petitioned the Federal Communications Commission (FCC) to stop using this old, expensive technology. That order was put into effect in August of 2022, essentially ruling that providers don’t have to maintain outdated lines of communication, throwing them into inevitable oblivion.
Why did they go to all this trouble? What’s the real difference between something like copper wiring and newer, cutting-edge technology?
Of course, cost is a big factor. But that’s not all there is at play here.
Sometimes, it’s simply a matter of shifting priorities. A technology system that might work extremely well from a standpoint based around faxes, phone calls and emails might really lag when it comes to direct messages, on-demand assistance and user experience.
So, what’s the solution? Is there one?
The good news is, there are many. There are systems that help to avoid interrupted internet connections, systems to support remote workers, and systems to align business communications across the entire organization base.
Having a trusted IT provider like Access One by your side when navigating the kind of changes your company needs to make in order to remain successful in the changing marketplace is invaluable. We help our customers using a modular business technology framework that leverages telecom, hosted phone systems, managed IT and cloud services.
In other words, everything you need to reach your business goals.
Contact us today to learn more.