Business Phone Systems for Lombard, IL

Premium Business Phone Solutions For Your Lombard Business

Trusted Telecom Experts for over 32 Years

Modern work environments require modern phone and communication solutions.  Whether you need physical desk phones, softphones, or the flexibility to use their own smartphones, we’ll help design a phone system that fits your small to medium sized business.

Phones are still critical for every organization Lombard, IL— and we make sure yours are reliable, secure, and easy to manage.

Lombard Managed IT Services

Phone Services for Lombard Businesses

Empower your team with reliable, scalable business phone systems designed to keep your Lombard business connected, efficient, and ready for growth.

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Cloud Phone Systems with Physical Phones

Our cloud-hosted business phone systems work anywhere — perfect for onsite, hybrid, or remote employees.

Choose from a variety of physical desk phones or use your own smartphone devices for a fully connected experience.

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Teams Voice Integration

Integrate Microsoft Teams with your business phone system.

Our Unified Communications as a Service (UCaaS) technologies enable calling, chat, and meetings in one platform.

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Phone Twinning

With phone twinning, you can route calls to multiple devices at the same time — ring a desk phone and smartphone simultaneously — ensuring your team stays connected and never misses a call.

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Contact Center as a Service (CCaaS)

Deliver outstanding customer service with our cloud-based, omnichannel contact center solution, Ascend.

It includes everything you need to manage calls, web chat, SMS, and emails — plus tools to monitor performance, view analytics, AI, and more — all from one easy-to-use platform.

Cloud Phone Systems with Physical Phones

Our cloud-hosted business phone systems use the internet instead of traditional lines, reducing backend PBX hardware needs and simplifying management. You’ll get reliable performance, crystal-clear call quality, and predictable monthly costs — all supported by Access One’s expert team.

Choose from a variety of physical desk phones from our trusted partner, HP Poly (formerly Polycom), or use your own smartphone devices through secure softphone apps. Every setup is customized to fit your workflow, giving your team the flexibility to stay connected anywhere without sacrificing professionalism.

We handle the setup, integration, and ongoing support, so your phones just work.

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Teams Voice Integration

Bring all your communication tools together with Microsoft Teams Voice Integration. This solution connects your business phone system directly to Teams, allowing employees to make and receive calls, join meetings, and collaborate — all from a single platform.

Access One configures and manages the integration for you, ensuring reliable performance, clear audio, and consistent caller ID across devices. With unified calling, chat, and video in one place, your team saves time and stays productive without switching between apps.

Simplify communication and get more value from your Microsoft 365 investment.

Phone Twinning

Phone Twinning keeps your team connected by routing calls to multiple devices at the same time. When someone calls your business number, it can ring a desk phone, softphone, and smartphone simultaneously — so important calls are never missed.

This feature is ideal for employees who split time between the office and remote work. Calls always appear from your business caller ID, keeping personal numbers private while maintaining a professional image.

Stay reachable on every device without giving out your personal phone number.

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Contact Center as a Service (CCaaS)

Deliver better customer experiences with Contact Center as a Service (CCaaS) powered by Access One’s Ascend platform. This cloud-based, omni-channel unifies all communication channels — phone, voice, SMS text messages,  webchat, and email communications into one platform.  Now includes AI tools to summarize calls, transcribe call and voicemails, call scoring, redaction, and more.

Supervisors can monitor call performance, track agent activity, and view real-time metrics to improve response times and service quality. Built-in scalability lets you add users or features as your business grows.

Give your team the tools to support customers efficiently — from anywhere.

Real Stories. Real Results.

See how other businesses have upgraded their communication tools with Access One. These success stories highlight the difference modern systems can make.

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Vicky O profile picture
Vicky O
24 August 2026
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Great customer and technical service.
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Яна Паламарчук
20 August 2026
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Very good service!
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Joel Gould
6 August 2026
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Great Service!!!
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Steve F profile picture
Steve F
14 July 2026
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As a solo IT manager overseeing three locations, I need partners who eliminate problems. Access One designed and managed a dual-ISP failover solution that handles internet outages seamlessly—our users never even notice. They manage the infrastructure, monitor status, and deal with external ISPs directly. Over the last three years, I've spent less than an hour total dealing with network issues. Access One worries about my network so I don't have to.
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Mary Arends
2 July 2026
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TECH DEPT IS ALWAYS HELPFUL.
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Amy Patz
4 February 2025
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I had to call today to get assistance with our voicemail for our main line. Brian was extremely helpful. He reviewed all the information I gave him and tried some level 1 troubleshooting. When that did not resolve the issue he planned to escalate it. However, in 2 minutes he called me back with the resolution that he worked on himself. Access One has some of the best customer service I have come in contact with and I work with quite a few IT vendors. Thanks Brian!
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Blu Petroleum
3 February 2025
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Fast, Reliable, and Exceeds Expectations! We couldn't be happier with the service received.
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Mayra Ortiz
9 January 2025
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Joanne G. was so helpful in getting us set up with email voicemail. She was kind and patient. We need more reps like Joanne in the customer service world. Thanks Joanne!
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Andrew Lamar
9 December 2024
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I am a small business owner, and my plate is already full. Access One takes care of my business like a partner and not just another vendor. They are willing to provide solutions even if it involves being flexible to my needs. They provide forward thinking planning for services and security that I know my business will eventually need as it grows. They respond quickly to any support needs, and their support team does a lot of the heavy lifting so that I can keep working. Very pleased with Access One and I would highly recommend them to other business owners. Thank you to Aviv Rodriguez and Alison Balthazor for all of your help!
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Eric Van Ness
22 November 2024
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Great service for all of your IT Outsourcing needs - they are able to handle a wide range of company sizes and just make it easy on the business owner to focus on their business and not day to day IT management.

Frequently Asked Questions (FAQs) for Business Phone Systems

We provide flexible business phone systems designed for your unique work environment — including cloud-hosted VoIP, physical desk phones, and softphones that run on computers or mobile devices. You can choose from a range of hardware options or bring your own smartphones for a fully connected experience.
Yes. Our Teams Voice Integration services allows your employees to make and receive business calls directly within Microsoft Teams. It combines chat, meetings, and phone communication into one platform — and with phone twinning, calls can ring on both your desk phone and mobile device at the same time.
Cloud-hosted phone systems are managed through secure data centers with built-in redundancy, so your business stays connected even during local outages. You don’t need on-site systems hardware, and our team monitors performance to ensure reliable uptime and crystal-clear call quality.
Yes. With our business phone systems, employees can make and receive calls from their personal smartphones without revealing their personal numbers. Calls are routed through the company’s phone system or mobile app, so the customer only sees your business caller ID — keeping personal information private while maintaining a professional image.

Trust Access One to Keep Your Lombard Business Connected.

As your trusted partner for business phone systems in Lombard, we’ll design, implement, and support reliable communication solutions that keep your team connected and your customers happy.

Our telecom experts ensure your phone systems run smoothly, integrate seamlessly with your business tools, and scale as you grow — giving you confidence and clarity in every call.

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