• Best customer service I've ever had with a utility related issue. Great job.

    - Carrie from Premier Luxury Suites, Chicago

  • We are very satisfied with the services that Access One
    provides. We really appreciate it!

    - Connie from People's Home Equity, Inc.

  • It was a pleasure working with Access One. From start to finish, everyone was very
    helpful. The follow-ups were wonderful.

    - Karen from Filmquest Group

  • The installation was done professionally, even after our working hours. We were able to finish the job for that day with the help of your technician.

    - Krystyna from Testing Service Corporation

  • Always pleased with Access One.

    - Sheryl from Mitsui Hightec

  • Your service is superb.

    - Ariel from Dukane/Precast

  • Very good communication and follow-up - much appreciated!

    - Linda from Colliers International

  • Excellent work. Prompt response.

    - Steve from UtilIT

  • The issue was resolved quickly and efficiently.

    - Dearborn Partners

  • Repair tech was very clear as far as resolution and excellent at following up.

    - Greta from Glenview State Bank

  • A's on the report card... Access One is my favorite provider to work with I wish the hosted VoIP was available here in Northern CA.

    - Harold from IT Services

  • The customer service was great.

    - Jonny from Clear Channel

CUSTOMER CARE: 800.804.8333
GENERAL INQUIRIES: 312.441.1000
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Hosted PBX Installation

"Donohue Brown Mathewson & Smyth LLC has been an Access One customer since 2010.  We have been extremely satisfied with our overall customer experience.  Our service has been reliable and we appreciate having a responsive representative just a phone call away.  We will continue to use Access One for our telecom needs."

Jeannine M. Pellettiere
Donohue Brown Mathewson & Smyth LLC

Contact Us





A White Glove Installation Experience

Unlike some Hosted PBX providers, we won’t leave you hanging with “Plug & Play” phones and wish you good luck. Our thorough onboarding process sets you up for success, with benefits such as:

  • A detailed site survey to ensure a seamless transition
  • On-site professional installation
  • Training by certified techs, who will walk you through set-up, call flows and more
  • True carrier level QoS (Quality of Service)
  • An experienced phone company to manage your needs as you transition
  • An immediate transfer to Access One Customer Care with the push of a button
  • Digital resources on our website, such as how-to guides, tutorials and shortcuts 

White Glove