• Best customer service I've ever had with a utility related issue. Great job.

    - Carrie from Premier Luxury Suites, Chicago

  • We are very satisfied with the services that Access One
    provides. We really appreciate it!

    - Connie from People's Home Equity, Inc.

  • It was a pleasure working with Access One. From start to finish, everyone was very
    helpful. The follow-ups were wonderful.

    - Karen from Filmquest Group

  • The installation was done professionally, even after our working hours. We were able to finish the job for that day with the help of your technician.

    - Krystyna from Testing Service Corporation

  • Always pleased with Access One.

    - Sheryl from Mitsui Hightec

  • Your service is superb.

    - Ariel from Dukane/Precast

  • Very good communication and follow-up - much appreciated!

    - Linda from Colliers International

  • Excellent work. Prompt response.

    - Steve from UtilIT

  • The issue was resolved quickly and efficiently.

    - Dearborn Partners

  • Repair tech was very clear as far as resolution and excellent at following up.

    - Greta from Glenview State Bank

  • A's on the report card... Access One is my favorite provider to work with I wish the hosted VoIP was available here in Northern CA.

    - Harold from IT Services

  • The customer service was great.

    - Jonny from Clear Channel

CUSTOMER CARE: 800.804.8333
GENERAL INQUIRIES: 312.441.1000
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Hosted PBX Unified Communications

"Thanks for being so helpful and attentive! Is there something wrong with me if I get excited about how great my phone company is?’"

Karl Fife, Chief Information Officer
Chicago Venture Partners
www.chicagoventure.com

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Unified Communications

Your working life moves constantly from desk to laptop to smart phone to tablet.  Unified communications technology enables you to use all the features of your Access Cloud Hosted PBX from almost any device whether at your desk, at home or on the move.  The Accession Communicator is Access One’s app for mobile and desktop.  Key benefits include:

  • Softphone enables voice communications, either within the client itself or integrated with the desk phone or mobile device
  • Corporate directory/contact management – communicate with a click of a mouse, via IM, voice, or video. Add and subtract contacts from in or outside your company, or integrate with your Outlook contacts
  • “Presence” capabilities – know the status of your co-workers real time – available, away, in a meeting, or offline – so you know the best way to reach them
  • Works with Windows and Mac-based operating systems
  • Visual voicemail – listen to your voicemails in any order, also see the voice to text transcription

  • Integrate with Outlook email to see presence status and click to dial or chat

  • Integrate with CRM and business productivity tools such Salesforce, Sugar CRM, WebEx, and Google