• Best customer service I've ever had with a utility related issue. Great job.

    - Carrie from Premier Luxury Suites, Chicago

  • We are very satisfied with the services that Access One
    provides. We really appreciate it!

    - Connie from People's Home Equity, Inc.

  • It was a pleasure working with Access One. From start to finish, everyone was very
    helpful. The follow-ups were wonderful.

    - Karen from Filmquest Group

  • The installation was done professionally, even after our working hours. We were able to finish the job for that day with the help of your technician.

    - Krystyna from Testing Service Corporation

  • Always pleased with Access One.

    - Sheryl from Mitsui Hightec

  • Your service is superb.

    - Ariel from Dukane/Precast

  • Very good communication and follow-up - much appreciated!

    - Linda from Colliers International

  • Excellent work. Prompt response.

    - Steve from UtilIT

  • The issue was resolved quickly and efficiently.

    - Dearborn Partners

  • Repair tech was very clear as far as resolution and excellent at following up.

    - Greta from Glenview State Bank

  • A's on the report card... Access One is my favorite provider to work with I wish the hosted VoIP was available here in Northern CA.

    - Harold from IT Services

  • The customer service was great.

    - Jonny from Clear Channel

CUSTOMER CARE: 800.804.8333
GENERAL INQUIRIES: 312.441.1000
Managed IT Services

Managed I.T.

"We have been extremely satisfied with our overall customer experience.  Our service has been reliable and we appreciate having a responsive representative just a phone call away.  We will continue to use Access One for our telecom needs."

Jeannine M. Pellettiere, Donohue Brown Mathewson & Smyth LLC

Contact Us





Managed I.T. Services

Access One offers a comprehensive Managed Services solution that includes maintenance, remediation, consulting, and configuration changes of your business technology systems. This provides the most complete customer service experience possible at a predictable monthly cost.

Below are the highlights of our services and our enhanced value:

Typical Managed Services Offerings

  • Customer Help Desk
  • Guaranteed Response Times (SLA’s)
  • Systems Maintenance and Updates
  • Detailed Documentation
  • Device Configuration Backups
  • Monthly Health Reports

Access One’s Managed Service Offering Enhancements

  • Business Value Consulting
  • Configuration Changes (Under 1 hour)
  • 24x7 Systems Monitoring and Priority 1 Support
  • Technology Vendor Management
  • Remote and Onsite Troubleshooting

  Managed Network (Firewalls, Routers, Switches, Wireless, VPN)

Priced per device monthly

  • 24x7 Monitoring
  • Issue Remediation
  • Defined Service Levels
  • Change Management
  • Asset Management
  • Vendor Management
  • Maintenance and Updates
  • Configuration Backups
  • Basic Configuration Changes
  • Business Value Technology Consulting

  Managed Server (Physical, Virtual, SAN, and NAS)

Priced per server monthly

  • 24x7 Monitoring
  • Issue Remediation
  • Defined Service Levels
  • Change Management
  • Asset Management
  • Vendor Management
  • Maintenance and Updates
  • Antivirus Software
  • Basic Configuration Changes
  • Business Value Technology Consulting

  Managed Workstation (Microsoft OS, Peripherals, and Mobile Devices)

Priced per user monthly

  • 24x7 Monitoring
  • Unlimited Help Desk
  • Issue Remediation
  • Defined Service Levels
  • Change Management
  • Asset Management
  • Vendor Management
  • Maintenance and Updates
  • Antivirus Software
  • Basic Configuration Changes
  • Business Value Technology Consulting

 

To learn more about our Managed IT Services, contact us today at AccessOneTeam@AccessOneInc.com, (312) 441-1000 or fill out our contact form.