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The world of tech is on an ever-faster train of evolution that seems to increase every year. While it’s inevitable this would happen with tech advancements, 2017 was an amazing year when it came to technology. It also held some controversies in this category. […]
Slowly but surely, technology is creeping into every aspect of our lives. We interact with computers before we even leave the house in the morning- think automated thermostats, smart Vs, WiFi connected coffee pots and BlueTooth enabled garage doors. This is the Internet of Things and Machine to Machine communication. M2M stands for "machine to machine" and refers to the [...]
So you’ve decided that you’re ready to take the leap and hire an IT consulting firm to help take care of your company’s IT needs. Hiring a new IT consultant is a big step for any business, and it’s not one that should be taken lightly. From everyday troubleshooting to ongoing security, you need a firm that will fit your [...]
Customer service is one of the most important aspects of your business; your customers need to know that when they contact your company, they can expect to receive reliable service every time. As it turns out, customer service is more than just training quality representatives who will be sure to answer questions and respond to complaints. Having the right technology [...]
The Internet has come a long way since its first inception. Due to these advances, the web pages and Internet features have become much heavier than in the past. One web page can have any number of things going on in the background, and a slow Internet connection can wreak havoc on your productivity. […]
Could your business be hit with a malware attack? The answer, unfortunately, is yes. Whether you’re relatively large or small, and no matter the precautions you take, your company likely has some vulnerabilities that could be exploited with malware. […]
What is your first impression when you call a company and get a voicemail message? Especially if the company you’re phoning is a larger firm, not being able to talk to a real person can give you an uneasy feeling and make you think twice about buying. Growing companies often struggle with this issue. Who’s answering the phones when everyone [...]
Considering the digital age that we’re in, there is no debating the importance of data to every business. With that in mind, the physical environment that your organization’s data is stored in can be an instrumental decision regarding natural disasters, security, and cost savings. Many small business owners are not aware that the typical office space where a server is [...]
Web conferencing services can be an invaluable asset for companies both large and small. While email and phone calls are great methods for communication, relying solely on these for exchanging information doesn’t always work. Often, group training and conferences or meetings between multiple parties are required to keep the workload flowing consistently and to ensure that employees stay informed and [...]
As a small business owner, you have a delicate balance to maintain, customers to satisfy and a corporate vision to maintain. The right IT solutions can help. IT tools exist to manage many of the daily operations of modern businesses. Automated processes tailored to your needs can perform many of the tasks necessary to your business. To name a few: [...]
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