4 Things You Probably Didn’t Know About Office 365 But Should

So you’ve ventured into the world of Microsoft Office 365, and you want to make the most of your investment. You’re not alone. Over 22 million people now subscribe to the online productivity suite. With a number of different packages and an ever-expanding menu of applications, it’s easy to feel overwhelmed by this massive product. Some of 365’s best features [...]

By |2025-07-22T08:36:30-05:00June 8, 2016|Business, Cloud Computing, Company Success|Comments Off on 4 Things You Probably Didn’t Know About Office 365 But Should

3 Easy Steps Toward Reducing Data Costs and Risks

Most business operations revolve around data, whether it’s developing new marketing campaigns, launching products, budgeting or anything in between. It’s no surprise that companies spend a lot of money to secure their data from risks and the associated costs. On average, small- to mid-sized companies spend nearly 7 percent of their revenue on IT and data management, an expense second [...]

By |2016-05-18T15:38:08-05:00May 18, 2016|Business, Communications, Company Success, Network Security|Comments Off on 3 Easy Steps Toward Reducing Data Costs and Risks

The True Cost of IT Downtime

As wonderful as technology is, it’s not perfect. Systems crash, Malware infects software, the Internet goes down and hardware fails. The effects of IT failure are far-reaching. Just one outage can end up costing a business much more than most people realize. According to one survey, IT downtime results in over $26.5 billion in lost revenue each year. The average [...]

By |2025-07-25T08:27:36-05:00May 11, 2016|Business, Company Success, Network Security, Technology|Comments Off on The True Cost of IT Downtime

7 Signs You Need to Fire Your Current Managed IT Services Provider

Face it— owning a business doesn’t make you a technology expert. That’s why so many companies hire managed IT services providers. Not only do they offer timely support at your request, but many also proactively recommend cost-saving services you may not even know you needed. The great thing about outsourcing to managed services providers is having a pro to handle [...]

By |2025-07-22T15:58:54-05:00April 27, 2016|Business, Company Success, Customer Service, Network Security|Comments Off on 7 Signs You Need to Fire Your Current Managed IT Services Provider

How Remote User Desk Support Can Help Your Staff Be More Effective

Most business owners understand that a business is only as productive as its employees. As such, they continually look for ways to boost productivity and create a more effective work environment. In the IT arena, remote user desk support is one way to help staff be more productive. Remote desktop allows support staff to access a user’s computer and systems [...]

By |2025-07-22T08:37:25-05:00April 20, 2016|Company Success, Customer Service, Technology|Comments Off on How Remote User Desk Support Can Help Your Staff Be More Effective

5 Reasons Your Receptionist/Office Manager Shouldn’t be Managing Your IT Network

A growing business always means more —more customers, more revenue and more staff. Most companies rely heavily on technology to keep their expanding business running smoothly. That means managing everything from keeping a website up and running to troubleshooting network problems to ensuring data is kept secure. With so much riding on the successful management of your IT network, it’s [...]

By |2025-07-25T07:32:41-05:00April 13, 2016|Company Success, Customer Service, Technology|Comments Off on 5 Reasons Your Receptionist/Office Manager Shouldn’t be Managing Your IT Network

Should You Outsource Your IT?

Great question. In short, it depends. It really boils down to economics. The size of the company is also a critical component in the decision-making process. For large enterprises, maintaining in-house IT resources can come with significant cost advantages, because these organizations typically have the large budgets necessary to grow with technological advancements. The resulting increase in productivity easily offsets [...]

By |2025-07-22T08:37:48-05:00April 11, 2016|Business, Company Success, Technology|Comments Off on Should You Outsource Your IT?

IT Tips for Office Expansion

As our economy rebounds, businesses are already thinking about expanding to meet future demands. The market is getting more competitive all the time, so being ready for it can mean all the difference for your business. While you may have scouted potential office space or crunched payroll numbers for new employees, it’s easy to get distracted from thinking about your [...]

By |2025-07-22T08:38:22-05:00April 4, 2016|Business, Communications, Company Success|Comments Off on IT Tips for Office Expansion

Network Security Demystified

“The hackers aren’t looking at me - they’re looking at the big guys like Target, Sony and TJMaxx.” I can’t tell you the number of times I have heard this from small to mid-sized businesses. But according to a 2013 Verizon security report, the truth of the matter is that over half of all data breaches happened to smaller firms. [...]

By |2025-07-22T08:38:39-05:00February 19, 2016|Company Success, Network Security, Technology|Comments Off on Network Security Demystified

Misconceptions About Disaster Recovery

Far too often, businesses fall into the trap of confusing disaster recovery with data protection. The uninitiated call back memories of their school years, i.e. the failure of their hard drive one week before the thesis deadline. While that is an unfortunate situation, it’s not what disaster recovery is about. The three things most people confuse with disaster recovery are [...]

By |2016-02-02T15:35:03-06:00February 2, 2016|Communications, Company Success, Hosted PBX VOIP, Network Security|Comments Off on Misconceptions About Disaster Recovery
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