Does Your Internal IT Staff Need Help?  Businesses in every industry often find themselves asking this question.  In fact, it’s part of a conversation that we have with our potential clients time and time again. It’s important to remember that asking for help is never a bad thing, and it’s no reflection on the capabilities of your undoubtedly hardworking internal [...]

IT Support Metrics to Boost Profitability Metrics - both qualitative and quantitative - are becoming one of the first indicators of both success and struggle. If we look at the concept of metrics with even more specificity and focus exclusively on IT support, we tend to find some holes. Most corporate leaders don’t really understand just how important the IT [...]

While it is often used in reference to the broad swath of hosted technology solutions available to support business success, there are many sub-categories of managed IT to be aware of. Understanding the managed IT terminology in this post– and the benefits of each service – will help you make more intelligent solutions about your business IT.

Managed IT services can relieve your internal IT staff from daily tasks that take their attention away from more critical operations.

Managing information technology is no small feat, even for businesses with a dedicated IT staff. Day-to-day tasks such as patches, updates, and hooking up printers can take up valuable time that could be better allocated toward higher-level projects. On top of that, a fully-staffed IT department with all the knowledge, experience, and specialization required to keep up with shifting technologies can be expensive. According to a survey conducted by Computer Economics, 48% of CIOs believe their IT operational budgets are inadequate.

Introduction: The Growing Need for IT Support in Healthcare Managed IT services for healthcare are becoming more important than ever. As hospitals, clinics, and medical offices rely more on technology, they face new challenges—like keeping patient data safe, following strict rules, and making sure systems work smoothly every day. These services help healthcare organizations handle their technology without the stress—or [...]

Business Now If you had a visual map of your current business landscape, whether a geographical map or a map of economic sectors, which areas would you highlight and target for growing your business? Would you shade a few areas or the whole map? These are important questions, because your amount of shading might give you insights into the extent [...]