Hosted PBX VOIP

Private Branch Exchange (PBX) used to be an expensive and ongoing investment that required continual maintenance and training to keep it running smoothly. But now we can harness the power of the Internet to provide a cloud-based Hosted PBX. In this way, the customer is not responsible for all of the stress that traditional PBX [...]

What is your first impression when you call a company and get a voicemail message? Especially if the company you’re phoning is a larger firm, not being able to talk to a real person can give you an uneasy feeling and make you think twice about buying. Growing companies often struggle with this issue. Who’s [...]

The telecommunications industry is constantly evolving, and so is the language used to describe it. Unless you work in the industry, remembering all the terms and acronyms can be challenging. And not knowing the basic vocabulary of telecom can make talking to your IT department or service providers difficult. This “need to know” list will [...]

Today’s small- and medium-sized business (SMB) owners can leverage the Internet to communicate efficiently, increase productivity, and expand their bottom line. But the Internet is vast, and integrating its various services can be tricky for the business leader who doesn’t also happen to be in the know about all things IT. That’s where data services [...]

Business phone systems have come a long way over the years. Rather than using traditional landlines, the vast majority of business phone systems now run on Voiceover Internet Protocol (VoIP) networks. Since there are different types of VoIP systems, it can be difficult to decide which, if any, is right for your business. Here’s a [...]

Far too often, businesses fall into the trap of confusing disaster recovery with data protection. The uninitiated call back memories of their school years, i.e. the failure of their hard drive one week before the thesis deadline. While that is an unfortunate situation, it’s not what disaster recovery is about. The three things most people [...]

At work, Frank uses Gmail, Dropbox, Slack, Trello, and other “cloud-based office applications.”  He also uses Microsoft Word, Excel, and maybe a database program from the 90s. Does Frank sound like you? The vast majority of computer users are what I call hybrids. They like having some things in the cloud but are also adverse [...]

Technology is advancing every day, and people often have misconceptions about it being expensive and difficult to operate. This simply is not the case when it comes to Hosted PBX telephone systems. The Dark Ages of Plain Old Telephone Service (POTS) for businesses have ended. Although Hosted PBX has been around for years, today’s phone [...]