Managed Service Provider Blog

Web conferencing services can be an invaluable asset for companies both large and small. While email and phone calls are great methods for communication, relying solely on these for exchanging information doesn’t always work. Often, group training and conferences or meetings between multiple parties are required to keep the workload flowing consistently and to ensure [...]

A business owner’s goal should always be to increase productivity – for you and your employees. Some tasks take longer than others, though introducing VoIP technology can help increase productivity in a variety of different ways. Before long, you will wonder what you ever did without it. […]

As a business owner, you use technology as part of your everyday routine: printers, computers, routers, and more. As long as those things are running smoothly, you might not even realize how vital they are. Unfortunately, all too often, things stop functioning properly. That’s what your IT team is for. Many business owners assume they [...]

As a business owner, you use technology as part of your everyday routine: printers, computers, routers, and more. As long as those things are running smoothly, you might not even realize how vital they are. Unfortunately, all too often, things stop functioning properly. That’s what your IT team is for. Many business owners assume they [...]

Somewhat recently, if a company needed an IT service they had to perform it themselves, from designing a database to hosting their website. Some businesses still try to do everything themselves. However, the increase in managed IT service providers allows small and medium-sized organizations to outsource many functions. This enables many companies to function well [...]

As a small business owner, you have a delicate balance to maintain, customers to satisfy and a corporate vision to maintain. The right IT solutions can help. IT tools exist to manage many of the daily operations of modern businesses. Automated processes tailored to your needs can perform many of the tasks necessary to your [...]

When you're considering how you want to handle your IT services, you have several options. You want a cost-efficient model that allows you to make the most of every day, from quality tech support to the knowledge that your network, servers, and workstations are being managed efficiently even when you're not there to oversee every [...]

Nobel Prize winner George Bernard Shaw once said, “The single biggest problem in communication is the illusion that it has taken place.” Nowhere is this sentiment more true than in the world of business. We’ve all been there. You’re against a deadline and need to get in touch with an employee who holds the final [...]

The telecommunications industry is constantly evolving, and so is the language used to describe it. Unless you work in the industry, remembering all the terms and acronyms can be challenging. And not knowing the basic vocabulary of telecom can make talking to your IT department or service providers difficult. This “need to know” list will [...]

Today’s small- and medium-sized business (SMB) owners can leverage the Internet to communicate efficiently, increase productivity, and expand their bottom line. But the Internet is vast, and integrating its various services can be tricky for the business leader who doesn’t also happen to be in the know about all things IT. That’s where data services [...]

When your business was in its infancy, you might have been able to sustain it with only the storage capacity available on your battered laptop. But, as your business has changed and expanded, so have the tools you use. An exponentially increasing customer base, inventory and order history can quickly bog down standard hard drives, [...]

It’s common knowledge that technology moves fast. But how fast?  The answer is actually daunting. Currently, technology is advancing at an 18-month doubling rate, according to the Massachusetts Institute of Technology (MIT). That means that in a mere year and a half, technology will be twice as powerful as what we have today. And this [...]

These days, companies turn to SaaS solutions for a range of business needs, from collaboration tools to accounting and payroll to customer relationship management.  There are definitely advantages to these SaaS solutions. For instance: […]

So you’ve ventured into the world of Microsoft Office 365, and you want to make the most of your investment. You’re not alone. Over 22 million people now subscribe to the online productivity suite. With a number of different packages and an ever-expanding menu of applications, it’s easy to feel overwhelmed by this massive product. [...]

“Space is big. Really big. You just won’t believe how vastly, hugely, mind-bogglingly big it is.” —Douglas Adams, The Hitchhiker’s Guide to the Galaxy   You know what else is really big and mind-boggling? Managed services for businesses. With the plethora of service options available, how do you know what your business needs? To help [...]

Business phone systems have come a long way over the years. Rather than using traditional landlines, the vast majority of business phone systems now run on Voiceover Internet Protocol (VoIP) networks. Since there are different types of VoIP systems, it can be difficult to decide which, if any, is right for your business. Here’s a [...]

Most business operations revolve around data, whether it’s developing new marketing campaigns, launching products, budgeting or anything in between. It’s no surprise that companies spend a lot of money to secure their data from risks and the associated costs. On average, small- to mid-sized companies spend nearly 7 percent of their revenue on IT and [...]

As wonderful as technology is, it’s not perfect. Systems crash, Malware infects software, the Internet goes down and hardware fails. The effects of IT failure are far-reaching. Just one outage can end up costing a business much more than most people realize. According to one survey, IT downtime results in over $26.5 billion in lost [...]

Technology in business can be a blessing. Other times, it can feel like a curse. When systems are running smoothly, it leads to growth and better efficiency. However when problems arise, it can bring business to a screeching halt. Having spent years in IT, I can say that I’ve just about seen it all. Here [...]

Face it— owning a business doesn’t make you a technology expert. That’s why so many companies hire managed IT services providers. Not only do they offer timely support at your request, but many also proactively recommend cost-saving services you may not even know you needed. The great thing about outsourcing to managed services providers is [...]

Most business owners understand that a business is only as productive as its employees. As such, they continually look for ways to boost productivity and create a more effective work environment. In the IT arena, remote user desk support is one way to help staff be more productive. Remote desktop allows support staff to access [...]

A growing business always means more —more customers, more revenue and more staff. Most companies rely heavily on technology to keep their expanding business running smoothly. That means managing everything from keeping a website up and running to troubleshooting network problems to ensuring data is kept secure. With so much riding on the successful management [...]

Great question. In short, it depends. It really boils down to economics. The size of the company is also a critical component in the decision-making process. For large enterprises, maintaining in-house IT resources can come with significant cost advantages, because these organizations typically have the large budgets necessary to grow with technological advancements. The resulting [...]

As our economy rebounds, businesses are already thinking about expanding to meet future demands. The market is getting more competitive all the time, so being ready for it can mean all the difference for your business. While you may have scouted potential office space or crunched payroll numbers for new employees, it’s easy to get [...]