Managed Services

The Importance of Having a Recovery Plan in Managed IT Services Let’s start with the obvious questions: What exactly is a recovery plan in the context of managed IT? And why is having one so important?  Disaster recovery defined  Disaster recovery (DR) is an important part of ongoing business stability, focused on ensuring that the [...]

5 Factors to Consider When Choosing a Managed Service Provider Managing complex, company-wide IT infrastructure while staying on top of new trends, potential threats, and keeping things running day-to-day is a lot to have on your plate, especially if you’re a smaller organization with limited resources. That’s where MSPs come into play. MSPs are companies [...]

​​Why Managed Services? Technology, and what it can do for your business, seems limitless at this point. A slew of advancements like cloud computing and data encryption mean both pros and cons for businesses, though. As technology experiences unprecedented growth, so do potential issues associated with that new technology.  Another notable change in the IT [...]

Businesses navigating any stage of reopening need the support of managed services to succeed.

To reduce IT costs, businesses need to make an investment in managed IT services.

This infographic explains what managed IT can do for a digital transformation.

Managed services and midsize businesses make a good match, with companies benefiting from a single point of contact for fulfilling internal talent needs.

Software subscriptions are the new thing - with more and more companies offering the choice between a subscription and outright purchase. It is likely that in the future, subscription will become the only option. Microsoft Office is not alone in offering a subscription option, but should your business use it? For now, at least, it [...]

Technology is changing at a more rapid pace than at any time in history—and so is the language we use to describe it.  Acronyms abound, from CRM (customer relationship management) to SEO (search engine optimization), PPC (pay-per-click advertising), CTA (call to action) and ERP (enterprise resource planning).  And then, there’s SaaS.  What is it, and [...]

So you’ve decided that you’re ready to take the leap and hire an IT consulting firm to help take care of your company’s IT needs. Hiring a new IT consultant is a big step for any business, and it’s not one that should be taken lightly. From everyday troubleshooting to ongoing security, you need a [...]

When it comes to your organization's vital operational data, backups aren't just a good idea, they're a necessity! Your business relies on a wide range of data in order to accomplish your daily tasks, connect with customers, and more. Without a solid backup structure, a loss of data can lead to costly fixes, excessive time [...]

The first major public cloud platform became available in 2006, heralding the first wave of cloud adoption. And according to a 2015 survey by Forrester, we are now in the midst of a second wave. This time, after being somewhat tentative in giving up legacy technologies, the finance industry is visibly making its move. Below, [...]

As technology and the Internet continue to grow exponentially, unscrupulous individuals continue to create new security threats for organizational privacy, confidentiality, and data integrity. Because almost all network-based services and applications pose some level of security risk, personal and business information must be protected through enhanced security systems and controls. Managed IT service providers often [...]

Technology is always changing, but the folks who manage your internal IT may not always go along for the ride. We often hold on to the methods that we’re used to: it’s familiar, comfortable, and generally has a proven track record. The latest and greatest technologies, on the other hand, tend to be full of [...]

The Internet has come a long way since its first inception. Due to these advances, the web pages and Internet features have become much heavier than in the past. One web page can have any number of things going on in the background, and a slow Internet connection can wreak havoc on your productivity. [...]

Back in 2015, CNN estimated that up to one million new malware threats were released every day. For example, the WannaCry ransomware attack happened recently. This malware warned users their files would be deleted if they didn’t pay up within a certain timeframe. The WannaCry attack has been one of the biggest malware attacks to [...]

Private Branch Exchange (PBX) used to be an expensive and ongoing investment that required continual maintenance and training to keep it running smoothly. But now we can harness the power of the Internet to provide a cloud-based Hosted PBX. In this way, the customer is not responsible for all of the stress that traditional PBX [...]

According to CIO and a 2016 study from CompTIA, an increasing number of small and medium size businesses are collaborating with managed service providers to handle some or all of their IT services. There are several reasons for the increased reliance on MSPs, such as cost savings to enhanced security, expedited disaster recovery and the [...]

The use of cloud technology continues to expand exponentially. With the rise of the Internet of Things, cloud computing has become the next big innovation that tech companies are rushing to adopt. Whether they are transitioning into a cloud-based infrastructure, deploying software, or backing up files, companies are increasingly seeking to benefit from cloud technology. [...]

Small businesses used to be able to sit back, secure in the knowledge that they wouldn’t be attacked by hackers, social engineers, or other threats. The fact that they were small kept them from being targets. However, for today’s small businesses, a small size alone isn’t enough protection anymore. Hackers now spend approximately 43% of [...]

What is your first impression when you call a company and get a voicemail message? Especially if the company you’re phoning is a larger firm, not being able to talk to a real person can give you an uneasy feeling and make you think twice about buying. Growing companies often struggle with this issue. Who’s [...]

Your disaster recovery plan is the key to keeping your business running smoothly no matter what the crisis is. You need to know how you’ll respond if your business is hit with any type of catastrophe. Technology fails, but your disaster recovery plan can help retain your customers’ and employees’ confidence to ensure that no [...]

Modern Voice over IP (VoIP) solutions that are hosted entirely in the cloud offer all of the functionality you need, along with productivity-enhancing features, all made possible utilizing a cloud platform. Best of all, it comes with a price savings of up to 80 percent of your current bill. In today’s competitive marketplace, more businesses [...]

Small businesses face a number of unique technology problems, and Access One understands those problems. We have solutions for common technology issues likely to be faced during normal operations and can keep your technology running more effectively. […]

Every industry is quickly realizing the key to running a successful business is using new technology to achieve goals. While new technology is helpful and necessary, it is constantly evolving at a rate that many business owners may not be able to keep up with on their own. This is why many businesses are turning [...]

Business Now If you had a visual map of your current business landscape, whether a geographical map or a map of economic sectors, which areas would you highlight and target for growing your business? Would you shade a few areas or the whole map? These are important questions, because your amount of shading might give [...]

Considering the digital age that we’re in, there is no debating the importance of data to every business. With that in mind, the physical environment that your organization’s data is stored in can be an instrumental decision regarding natural disasters, security, and cost savings. Many small business owners are not aware that the typical office [...]

Web conferencing services can be an invaluable asset for companies both large and small. While email and phone calls are great methods for communication, relying solely on these for exchanging information doesn’t always work. Often, group training and conferences or meetings between multiple parties are required to keep the workload flowing consistently and to ensure [...]

As a business owner, you use technology as part of your everyday routine: printers, computers, routers, and more. As long as those things are running smoothly, you might not even realize how vital they are. Unfortunately, all too often, things stop functioning properly. That’s what your IT team is for. Many business owners assume they [...]

As a business owner, you use technology as part of your everyday routine: printers, computers, routers, and more. As long as those things are running smoothly, you might not even realize how vital they are. Unfortunately, all too often, things stop functioning properly. That’s what your IT team is for. Many business owners assume they [...]

Somewhat recently, if a company needed an IT service they had to perform it themselves, from designing a database to hosting their website. Some businesses still try to do everything themselves. However, the increase in managed IT service providers allows small and medium-sized organizations to outsource many functions. This enables many companies to function well [...]

As a small business owner, you have a delicate balance to maintain, customers to satisfy and a corporate vision to maintain. The right IT solutions can help. IT tools exist to manage many of the daily operations of modern businesses. Automated processes tailored to your needs can perform many of the tasks necessary to your [...]

When you're considering how you want to handle your IT services, you have several options. You want a cost-efficient model that allows you to make the most of every day, from quality tech support to the knowledge that your network, servers, and workstations are being managed efficiently even when you're not there to oversee every [...]

Today’s small- and medium-sized business (SMB) owners can leverage the Internet to communicate efficiently, increase productivity, and expand their bottom line. But the Internet is vast, and integrating its various services can be tricky for the business leader who doesn’t also happen to be in the know about all things IT. That’s where data services [...]

When your business was in its infancy, you might have been able to sustain it with only the storage capacity available on your battered laptop. But, as your business has changed and expanded, so have the tools you use. An exponentially increasing customer base, inventory and order history can quickly bog down standard hard drives, [...]

These days, companies turn to SaaS solutions for a range of business needs, from collaboration tools to accounting and payroll to customer relationship management.  There are definitely advantages to these SaaS solutions. For instance: […]

“Space is big. Really big. You just won’t believe how vastly, hugely, mind-bogglingly big it is.” —Douglas Adams, The Hitchhiker’s Guide to the Galaxy   You know what else is really big and mind-boggling? Managed services for businesses. With the plethora of service options available, how do you know what your business needs? To help [...]